State-of-the-art technology meets old-fashioned service
AdaptiVision specializes in finding the right technology solutions for clients who are blind or who have low vision due to conditions like macular degeneration (including age-related macular degeneration, wet AMD, and Stargardt’s disease), retinitis pigmentosa, glaucoma, and others. In business for over 25 years, we have established relationships with top manufacturers in the industry.
Our mission is to serve the low vision community with the highest level of integrity through the following commitments.
Our 5 Commitments
1. We are committed to helping you meet your goals, and we have a passion to see you become more independent.
2. We commit to going above and beyond the average retailer.
We don’t just process orders, we support you at each step along the way. From consultation, to demo, to training and tech support, our goal is always to help you succeed and find greater independence with the technology you invest in. We value your business and seek to earn your trust by providing sound recommendations and personalized support. For this reason, we have the privilege of serving repeat customers over many years, supporting them through the difficulties of progressive vision loss.
“The patience, guidance, leadership and equipment provided by AdaptiVision have allowed me to . . . continue to be productive in many ways, in spite of my very poor vision now.”
We also have established relationships with the top manufacturers of low vision devices. We narrow the field by researching, testing, and offering only the best, highest-quality products that use advanced, innovative technologies to help low vision users regain their independence.
3. We commit to providing personalized service, both in-person and remotely.
We come to you, traveling throughout New England to meet with customers, demonstrate products, and provide training.*
We also offer free virtual appointments to anyone in the US via telephone or on our secure Zoom platform. Customers can connect with us remotely for consultations, product demonstrations and recommendations, sales, device set-up, tutorials and more.
For those interested in researching and purchasing online, our full catalog is available here on our website. Brands we carry include Optelec, Zoomax, eSight, OrCam, Stella Lighting, and Kurzweil. We are always here to answer your questions via phone, email, or chat.
We value your business and commit to providing you with honest answers, transparent pricing, and practical advice in each and every communication.
*Please note, AdaptiVision is the exclusive dealer for Optelec products in MA, NH, ME and VT, and for Zoomax products throughout the New England region.
4. We commit to make lighting a top priority.
Our unique approach emphasizes lighting as a key factor for improving one’s quality of life with low vision. That is why we feel it’s so important to try out any low vision aid in the environment where it will most be used, typically in the home. With each consultation, we assess the client’s goals, budget, and the environmental factors that will affect his or her success – especially lighting.
5. We commit to creating opportunity for you to try new technology in your home environment.
The most effective way to evaluate a piece of technology is to use it in your home environment. Using it in your home allows us to address important parameters, such as the lighting in your home (and possible glare), ergonomic considerations, and where the device will be used.
Also, by trying out the device at home, you can read and look at examples of text and other items that are part of your daily life. Addressing these issues together will help us ensure that you receive the maximum benefit from the technology.
If you would like to learn more about this process, please visit our Product Demonstration page. You may also be interested in our Game Change Guarantee and 30-day money back return policy.