Why consider buying OrCam from AdaptiVision?
You have many choices when it comes to online shopping. You want to find the best price at a reputable shop. Shipping speed and cost, data security, and return policies are also important factors. But what about support following your purchase? Most people put a lot of time and effort into their research, especially when it comes to big purchases. We know that your trust must be earned. So, we’d like to tell you a bit about why we believe AdaptiVision is the best place for you to purchase an OrCam device.
Buying OrCam from us: the basics
Fast shipping & easy returns
Shipping is fast and free anywhere in the US (excluding HI and AK). The average delivery time is 5 days from the date of your order. Most shipments are sent through UPS, and you’ll receive tracking so you know when to expect your item.
If you are unhappy with your purchase, simply return it to us within 30 days of receiving it. Note that OrCams are subject to a return fee, as indicated on our Return Policy.
Your data is secure
Transactions on our site are protected with industry-standard Secure Sockets Layer (SSL) encryption. Your credit card information is never stored on our site.
Buying OrCam from us: the extra mile
We customize each OrCam device with a high-contrast, tactile trigger button. It’s a simple step that adds a high value to your purchase, making it much simpler to operate. Here are photo and video images of the customized button.
Your purchase includes free training with us to help you learn how to use the device with confidence. At the outset, we’ll help you personalize your device settings, including the device language and reading speed. If you prefer a separate audio output, such as Bluetooth earbuds, speaker, or compatible hearing aids, we’ll help you get connected. We’ll also discuss your goals for using the device.
As you move through training, we’ll get you started on the device and provide opportunity for guided practice sessions. Some people may use these sessions for practicing voice commands, for example, or practicing reading. You’ll be able to hone your skills until you are confidently using the device to meet your goals.
Training sessions are typically done via Zoom, scheduled at a time that is convenient for you. Most people find that one or two hour-long training sessions are sufficient, though more sessions are possible depending on your needs. Some people find it helpful to invite a friend or family member to join the session so that they can continue practicing together at home.
We want you to enjoy long-term success with your OrCam. That’s why we provide ongoing tech support for any issues or questions that may come up. Additionally, from time-to-time, OrCam may release software updates for their products. We are here to help you update your device so you can continue to take full advantage of all its benefits.
For warranty-related support, we’ll contact the manufacturer on your behalf, ensuring that you get the help you need as quickly and efficiently as possible.
Final thoughts on buying OrCam from AdaptiVision
Hopefully, the information provided here is helpful to you. We strive not only to meet your basic expectations for a positive online shopping experience, but also to go above and beyond in providing support for your purchase. Ultimately, we believe that your decision to purchase an OrCam from AdaptiVision is simply a starting point. Moving forward, we’ll be of service whenever you need us.
By Bethany Wyshak. Reviewed by Stuart Flom.